Author Archives: Tanya Hall

Customer Service Team

View full size image “Have you tried turning it off and turning it on again?” This is the standard, annoyed greeting that help desk denizen Roy Trenneman —played by actor Chris O’Dowd on the British sitcom “The IT Crowd” — barks at each unfortunate colleague who phones his office seeking computer help. O’Dowd’s portrayal of Roy […]

Firewalls Give Businesses False Sense of Security

View full size image Small businesses are putting too much faith in their firewall’s ability to keep their network secure, new research shows. Conducted by nCircle, a provider of automated security and compliance-auditing solutions, the study found that more-than-65 percent of small businesses don’t scan everything behind their firewalland instead only run security scans of Internet-facing devices. […]

Mobile Devices Present Dazzling Security Challenges

View full size image With smartphones becoming an extension of the office, new research reveals businesses are finding out the hard way just how critical it is for security policies to be in place and adhered to. According to a newly released report from McAfee, 40 percent of businesses have had mobile devices lost or stolen; half […]

CTIA’s President Says We’re Heading Toward Wireless Gridlock

View full size image President and CEO of CTIA Steve Largent made a strong plea for more spectrum at today’s opening keynote for the CTIA Wireless & Enterprise show, citing a data crunch that has led to 104 percent wireless penetration. Largent says that there are now more wireless connections than people, and that data […]

How to Create a Great (and Secure) Password

View full size image As we use technology tools to manage more facets of business operations, the threat posed by hacking and identity theft grows. And this is what explains the entry and existence of some fraudulent systems in the trading field. In spite of strict laws, unscrupulous systems find loopholes to enter the system […]

IT Jobs Expected to See Biggest Salary Increases in 2012

View full size image Companies may still be struggling to make ends meet, but they are committed to rewarding employees by offering higher salaries. Average salaries are expected to rise by 3.4 percent in 2012, according to the newly released 2012 Salary Guides from Robert Half International. Technology jobs are projected to see the largest gains, with […]

CIO vs. CFO

View full size image While CIOs may know their way around a database, CFOs are the masters of the spreadsheet and control the purse strings at many companies when it comes to IT investments. CFO influence over IT is growing as CFOs alone have authorized 26 percent of all IT investments, while CIOs have authorized only […]

What’s Your Disaster Recovery Plan?

USB devices can be turned into ticking time bombs. CREDIT: Dreamstime View full size image No matter what your industry, it’s a sure bet your company depends on information technology to automate, manage and analyze your strategy and operations. Whether you run an e-commerce company, a brokerage firm, a law firm or a publishing company, […]

Despite Security Risk, Companies Embrace BYOD

View full size image Less than half of IT organizations have formal policies on the use of personal mobile devices in the workplace, but nearly all of them intend to institute them within two years, according to a new survey regarding such bring-your-own devices (BYODs). Ninety-two percent of the 700 information technology organizations surveyed for […]

5 Things to Teach Employees About Password Management

View full size image   Managing all your online passwords can seem like a full-time job. As an IT manager, teaching employees how to manage their own passwords and security properly is even more of a challenge. The key is to educate employees about the importance of proper password management early on. The major focus […]